CAREERS AT ELLAZ BRIDAL

Positions: Alterations

Location: Norfolk VA

Overall Responsibilities:

• Responsible for fitting/sewing of gowns in the alterations department
• Provide courteous service and perform tasks in accordance with ELLAZ Bridal fitting standards
• Perform the work assigned by managers and supervisors
• Complete fittings/gowns in a productive manner
• Sew/bead bridal gowns with exact accuracy according to pins

Qualifications

• Technical or design degree or 2-3 years equivalent experience
• Good communication and organizational skills
• Reliable, team-player

Job Type: Full time, 4 days a week, Must be available Saturdays, Seasonal Overtime hours.

Location: Norfolk VA

Desired start date: As soon as possible

Overall responsibilities: The Client Services Representative is the company’s first representative of support for customers and ensures they are satisfied with their phone/email experience.  The Client Services Representative will mainly answer phones, voicemail, store email and order requests.  In addition they will schedule appointments and enter client data.

Client Services Representative Job Duties:

• Provide courteous service to all customers in accordance with ELLAZ Bridal Standards
• Be courteous and pleasant with coworkers and supervisors
• Uphold and practice company policies, procedures and ELLAZ Bridal service standards
• Encourages positive working relationships between departments that enhances the customer experience
• Resolve any issue partnering with the appropriate person to ensure a timely and productive solution
• Answer and respond to all customer phone calls, voicemails, and email by partnering, forwarding/communicating all information in a timely manner
• Manage/book customer appointments
• Assist clients with the status of their purchases and assist with their questions, needs and order requests
• Complete all necessary data entry. Ensure all administration and client service paperwork is accurate, processed and updated
• Ensure that offices and common areas are kept organized, clean and safe for all employees and customers
• Provide back up support for Reception and Financial Services

Qualifications:

• High School diploma/GED required
• 5+ years in cash handling and customer service
• Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
• Able to demonstrate problem resolution skills
• Able to work effectively with all departments, associates, management, visitors and customers from diverse backgrounds
• Ability to manage multiple tasks simultaneously while prioritizing
• Detail oriented
• Demonstrate the highest level of ethics and integrity

Required skills:

• Excellent verbal and written communication skills with attention to detail
• Excellent time management
• Excellent professional interpersonal skills both in person and by phone
• Ability to manage multiple projects independently
• MS Office (word, excel, power point & email) proficiency

Salary: $14.00 – $16.00 hourly

Positions: HR Assistant

Location: Norfolk VA

Desired start date: As soon as possible

Overall Responsibilities:

We are looking to employ an HR assistant with outstanding administrative and communication skills. An HR assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.

To ensure success, HR assistants should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.

HR Assistant Job Duties:

• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with benefit vendors and administrators.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Maintain calendars of the HR management team.
• Oversee the completion of compensation and benefit documentation.
• Assist with performance management procedures.
• Schedule meetings, interviews, HR events and maintain agendas.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork and exit interviews.
• Keep up-to-date with the latest HR trends and best practices.

Qualification:

• Bachelor's degree in human resources or related (essential).
• 2 years of experience as an HR assistant (essential).
• Exposure to labor law and employment equity regulations.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.

Salary: Commensurate with experience